Status Page
Experiencing Issues with BigCommerce Webhooks
Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019
Resolved - The issue has been resolved. Metrics now display the correct numbers.
Dec 5, 08:51 EST
Identified - We have identified an issue that is causing the analytics section of Smile Admin to display incorrect metrics, and are working on a fix. Some statistics on the homepage and within program performance have been impacted, however all exports and syncs with Smile Integrations are accurate. No program functionality has been or will be impacted and underlying data is correct, this is a display issue in some areas of the dashboards. We will post an update when we have an ETA to correct the displayed metrics.
Nov 13, 10:29 EST
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

No incidents reported.