Status Page
All Systems Operational
Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019
Completed - The scheduled maintenance has been completed.
Apr 11, 07:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 07:55 EDT
Scheduled - We’ll be performing scheduled maintenance on Thursday, April 11 from 7:00 a.m. - 7:15 a.m. We’ll be using this time to upgrade our database so we can keep up with the growth of our merchants.

During this time Smile will be unavailable. There will also be a delay in when customers see earned rewards appear in their account. This includes earning points, rewarding referrals, entering a new VIP tier.

No existing data will be lost. Rewards earned during the maintenance period will appear in your customers’ accounts and Smile Admin shortly after the maintenance window closes.
Apr 11, 07:00 EDT
Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.