Status Page
All Systems Operational
Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Smile Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
Completed - The scheduled maintenance has been completed.
Jan 11, 05:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:30 EST
Scheduled - Smile will be undergoing scheduled maintenance on Monday, January 11 at 5:30am EST for approximately 15 minutes. 

During that time customers will not be able to redeem for rewards in the Smile panel.

Any automatic actions, including awarding points, will process after our downtime, and we’ll be closely monitoring everything during and after our maintenance to ensure your customers continue to have the best experience possible!

Thank you for your understanding!
Jan 7, 14:10 EST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.