Status Page
All Systems Operational
Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Database Upgrade - System Downtime Oct 23, 23:00-23:30 EDT
We’ll be performing scheduled maintenance on Wednesday, October 23 from 11:00 p.m. - 11:30 p.m. We’ll be using this time to upgrade our database so we can keep up with the growth of our merchants.

During this time Smile will be unavailable. There will also be a delay in when customers see earned rewards appear in their account. This includes earning points, rewarding referrals, entering a new VIP tier.

No existing data will be lost. Rewards earned during the maintenance period will appear in your customers’ accounts and Smile Admin shortly after the maintenance window closes.
Posted on Oct 17, 11:08 EDT
Past Incidents
Oct 23, 2019

No incidents reported today.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.