Status Page
All Systems Operational
Smile Customer Experience   ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience   ? Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard   Operational
90 days ago
100.0 % uptime
Today
DNS   Operational
Servers   Operational
Customer Emails   Operational
Shopify API & Mobile   Operational
BigCommerce API   Operational
BigCommerce Webhooks   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018
Resolved - Our processing backlog has now been cleared and activities will be processed as they come in! We have also released a fix to prevent an incident of this type from happening in the future.
Aug 17, 08:46 EDT
Identified - We've identified the source of the backlog and are actively working on the fix! We will update when the backlog has cleared!
Aug 16, 16:09 EDT
Investigating - We have identified that there is a delay in processing customer activities, such as sign ups and orders. Currently, activities are being processed within a few hours.
We are investigating the situation and will keep this status page up to date as we learn more. We appreciate your patience on this matter.
Aug 16, 09:34 EDT
Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.