Issues of High Latency across api.smile.io

Incident Report for Smile.io

Resolved

This incident has been resolved.
Posted Mar 02, 2020 - 16:42 EST

Investigating

We are currently investigating higher than normal latency across app.smile.io which may result in errors.
Posted Mar 02, 2020 - 12:19 EST
This incident affected: Smile Customer Experience and Smile Merchant Experience.