This incident is now resolved and activities are being processed as normal!
Posted Nov 28, 2018 - 12:04 EST
We are currently investigating a delay in processing activities affecting all customers. This includes: processing orders to award points or mark referrals as completed, and placing customers in VIP tiers. We will update once we have identified the source of the delay.
Posted Nov 26, 2018 - 14:07 EST
This incident affected: Smile Customer Experience.