This incident is now resolved and activities are being processed as normal!
Posted 16 days ago. Nov 28, 2018 - 12:04 EST
We are currently investigating a delay in processing activities affecting all customers. This includes: processing orders to award points or mark referrals as completed, and placing customers in VIP tiers. We will update once we have identified the source of the delay.
Posted 18 days ago. Nov 26, 2018 - 14:07 EST
This incident affected: Smile Customer Experience.