Delays in awarding points

Incident Report for Smile.io

Resolved

The issue with the delay has now been resolved.

Posted Mar 22, 2018 - 08:54 EDT

Identified

We have identified that there is a delay in processing customer activities, such as sign ups and orders. Currently, activities are being processed within a few hours.
We are investigating the situation and will keep this status page up to date as we learn more. We appreciate your patience on this matter.

Posted Mar 21, 2018 - 15:46 EDT