Database Migration
Scheduled Maintenance Report for Smile.io
Completed
The scheduled maintenance has been completed.
Posted Jun 07, 2020 - 11:30 EDT
Update
Scheduled maintenance is currently in progress and is going well. At this point, we are anticipating that the maintenance will be completed by 11:30am EDT. We will continue to provide updates as necessary.
Posted Jun 07, 2020 - 10:40 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 07, 2020 - 10:01 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 01, 2020 - 14:08 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 01, 2020 - 11:35 EDT
Scheduled
We will be undergoing scheduled maintenance at this time. We have determined that Sunday is the least active day for users, and have chosen this time to minimize impact on our merchants and their customers.

Data will not be lost during this time, it will be queued and delayed.

Services that will be affected during this maintenance:
- Customers will not be able to redeem
- Earning point actions will be delayed until maintenance is completed
- Customers tiers will not be updated until after maintenance
- Customers will not be able to create referral friend rewards
- New Merchants will not be able to install Smile
Posted Jun 01, 2020 - 11:25 EDT
This scheduled maintenance affected: Smile Customer Experience and Smile Merchant Experience.