Status Page

All Systems Operational

Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Smile Partner Dashboard Operational
Smile Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved - This issue has been resolved.
Mar 24, 09:22 EDT
Monitoring - We are now processing new orders without delays. Some orders placed between March 18h, 2PM EST and March 19th 4PM EST might still experience temporary processing delays.
Mar 19, 16:22 EDT
Investigating - We are currently investigating an issue that is causing temporary delays in processing orders for some accounts. Thank you for your patience as we work to resolve this issue.
Mar 19, 11:38 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.