Monitoring - We are now processing new orders without delays. Some orders placed between March 18h, 2PM EST and March 19th 4PM EST might still experience temporary processing delays.
Mar 19, 2025 - 16:22 EDT
Investigating - We are currently investigating an issue that is causing temporary delays in processing orders for some accounts. Thank you for your patience as we work to resolve this issue.
Mar 19, 2025 - 11:38 EDT
Smile Customer Experience
?
Operational
90 days ago
100.0
% uptime
Today
Smile Merchant Experience
?
Operational
90 days ago
100.0
% uptime
Today
DNS
Operational
Servers
Operational
Customer Emails
Operational
Shopify API & Mobile
Operational
BigCommerce API
Operational
BigCommerce Webhooks
Operational
Smile Partner Dashboard
Operational
Smile Blog
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 24, 2025
No incidents reported today.
Mar 23, 2025
No incidents reported.
Mar 22, 2025
No incidents reported.
Mar 21, 2025
No incidents reported.
Mar 20, 2025
No incidents reported.
Mar 19, 2025
Unresolved incident: Temporary delays in order processing.