Status Page
All Systems Operational
Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Smile Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Resolved - This incident has been resolved.
Nov 30, 12:22 EST
Monitoring - Points awarding is currently delayed. Your customers will receive points for their actions later than usual.

Our team will be monitoring processing times over Cyber Monday and will update this status page accordingly. While we don’t have an ETA on when processing will be fully completed, these delays are temporary, and your shoppers will not lose any data.

Nov 28, 12:37 EST
Nov 29, 2022

No incidents reported.

Nov 28, 2022
Nov 27, 2022

No incidents reported.

Nov 26, 2022
Resolved - This incident has been resolved.
Nov 26, 11:17 EST
Update - Points awarding is delayed by up to 5 hours. Your customers will receive points for their actions later than usual.

Our team will be monitoring processing times over the week of Black Friday and Cyber Monday and update this status page accordingly. While we don’t have an ETA on when processing will be fully completed, the delays are only temporary, and your shoppers will not lose any data.

Nov 25, 17:54 EST
Monitoring - Points awarding is delayed by around 30 minutes ~ 4 hours. This means that your customers will receive points for their actions later than usual (about 30min to 4 hours after they complete their action).
Our team will be monitoring processing times over the week of Black Friday and Cyber Monday and update this status page accordingly. While we don’t have an ETA on when processing will be fully completed, the delays are only temporary, and your shoppers will not lose any data.

Nov 25, 12:28 EST
Nov 25, 2022
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.