Status Page
All Systems Operational
Smile Customer Experience ? Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Smile Partner Dashboard Operational
Smile Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 7, 2024

No incidents reported today.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Completed - The scheduled maintenance has been completed.
Oct 2, 05:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 05:00 EDT
Scheduled - We are undergoing scheduled maintenance at this time, which will cause some temporary downtime, this is expected and no data will be lost. Thank you for your patience while we complete this maintenance.
Oct 1, 15:32 EDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024
Resolved - This incident has been resolved.
Sep 24, 16:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 15:37 EDT
Investigating - We are currently investigating an issue related to errors connecting to BigCommerce and Shopify POS. No data will be lost as part of this investigation. Thank you for your patience as we work to resolve this issue.
Sep 24, 13:39 EDT
Sep 23, 2024

No incidents reported.