Status Page
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Smile Customer Experience
Operational
90 days ago
100.0 % uptime
Today
Smile Merchant Experience
Operational
90 days ago
100.0 % uptime
Today
Smile Partner Dashboard Operational
90 days ago
100.0 % uptime
Today
DNS Operational
Servers Operational
Customer Emails Operational
Shopify API & Mobile Operational
BigCommerce API Operational
BigCommerce Webhooks Operational
Smile Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Delays in processing functionality
Resolved - This issue has been resolved.
Sep 18, 09:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 19:17 EDT
Identified - Our team has identified an issue with platform wide delays in background processing functionalities. These delays include email notifications, VIP tier placement, processing referrals and program branding changes. Our team are actively investigating this issue and no data will be lost as a result of these processing delays. Thank you for your patience as we work to resolve this issue.
Sep 15, 14:35 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023
Sep 15, 2023
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

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