Smile.io Status

Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Smile Customer Experience Operational

90 days ago

100.0 % uptime

Today

Smile Merchant Experience Operational

90 days ago

100.0 % uptime

Today

DNS Operational

Servers Operational

Customer Emails Operational

Shopify API & Mobile Operational

BigCommerce API Operational

BigCommerce Webhooks Operational

Smile Partner Dashboard Operational

Smile Blog Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 7, 2024

No incidents reported today.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Oct 2, 05:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 05:00 EDT

Scheduled - We are undergoing scheduled maintenance at this time, which will cause some temporary downtime, this is expected and no data will be lost. Thank you for your patience while we complete this maintenance.
Oct 1, 15:32 EDT

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

Errors connecting to BigCommerce and Shopify POS

Resolved - This incident has been resolved.
Sep 24, 16:20 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 15:37 EDT

Investigating - We are currently investigating an issue related to errors connecting to BigCommerce and Shopify POS. No data will be lost as part of this investigation. Thank you for your patience as we work to resolve this issue.
Sep 24, 13:39 EDT

Sep 23, 2024

No incidents reported.

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