Delays in order processing, VIP tier placements & Order attribution (referrals advocate reward not being rewarded right away, used rewards not being marked as used right away, & analytics not being updated right away)
Incident Report for
This incident has been resolved.
Posted Nov 26, 2021 - 09:43 EST
We are continuing to monitor for any further issues.
Posted Nov 26, 2021 - 09:37 EST
A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2021 - 14:53 EST
This incident affected: Smile Customer Experience and Smile Merchant Experience.