Delays in order processing & awarding points to customers (delays up to 2.5 hours)

Incident Report for Smile.io

Resolved

This incident has been resolved.
Posted Nov 16, 2021 - 09:21 EST

Investigating

We are currently investigating this issue.
Posted Nov 15, 2021 - 14:49 EST
This incident affected: Smile Customer Experience and Smile Merchant Experience.