Smile Admin and Smile UI down (504 Gateway Time-out)
Incident Report for
This incident has been resolved.
Posted Dec 08, 2021 - 17:08 EST
The issue has been identified and a fix is being implemented.
Posted Dec 08, 2021 - 14:47 EST
Merchants will not be able to login to Smile admin (backend), and customers will not be able to login to their rewards accounts.
We are currently investigating this issue - we will keep this status page updated.
Posted Dec 08, 2021 - 14:18 EST
This incident affected: Smile Customer Experience and Smile Merchant Experience.