Slight delays in order processing (for Shopify merchants only)

Incident Report for Smile.io

Resolved

This incident has been resolved.

Posted Jun 03, 2022 - 20:12 EDT

Investigating

We're seeing some intermittent delays in Shopify order processing. This means that it may take a little longer than usual after an order is placed for the points to be awarded to the customer. Our team is looking into this issue.

Posted Jun 03, 2022 - 17:47 EDT

This incident affected: Smile Customer Experience.