Smile admin is currently unreachable and a delay in processing activities

Incident Report for Smile.io

Resolved

This incident has been resolved.

Posted Jan 02, 2020 - 16:06 EST

Monitoring

A fix has been implemented and we are monitoring the results. There is delay in processing activities.

Posted Jan 02, 2020 - 13:37 EST

Investigating

We are currently investigating this issue

Posted Jan 02, 2020 - 13:27 EST

This incident affected: Smile Customer Experience and Smile Merchant Experience.