Delay in exporting and importing data within Admin

Incident Report for Smile.io

Resolved

This incident has been resolved.

Posted Nov 07, 2019 - 11:50 EST

Identified

We're currently experiencing a delay in exporting CSVs from Admin, and in processing imported CSVs. This may affect points being awarded from a CSV import, or manually adjusting customers tiers.

Posted Nov 06, 2019 - 14:15 EST

This incident affected: Smile Merchant Experience.